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Customer Testimonials

Mr & Mrs Walters

We started a daunting renovation which needed a new kitchen, utility room, porch, balustrades and furniture. At every stage in the process Jamie and his team were patient with our ideas, thoughtful with their own, keen to help with their expertise and when it came to delivering, the work has been truly excellent. They have always arrived on time, carried out work to an extremely high standard and done so with care and respect for our property and belongings. We really could not have asked for more and keep going back to them for more ideas and bespoke pieces of work. They are truly a great find, with real skill and pride in all of their work - we can not recommend their services highly enough.

Mr & Mrs Serruys

Eric Bates & Sons says it all, a family run business, just as they should be. All of the staff were professional and polite. The quality of the work was a level above the rest! Best of all, Eric Bates & Sons offer real value for money!! All of our dreams and ideas have come true... thank you.

Mr & Mrs Anonymous

We are delighted with the finished kitchen - it is a joy to be in, let alone work in. From the design phase through to final fitting, it really has been easy - and a pleasure - doing business with you. You listen and then respond. Our requirements were not standard and yet any request for something different was positively and constructively addressed, and then delivered. The finished room is light and open, practical and yet with many lovely features to make it special. It is clear that you and your carpenters take a great pride in what you do, with great attention to the detail. The curved, glass-fronted wall cupboard is quite simply beautifully made. The fitter also deserves praise. He just gets on with it, quietly and efficiently, with no fuss. We wanted a special kitchen and you have made it for us. Thank you.

John and Alison

Even in the best planned project ideas and designs are likely to evolve. None of the last minute alterations and finishing touches that we requested were too much trouble for Eric Bates & Son. We are very happy with the quality and craftsmanship of our finished kitchen.

Mr & Mrs Bassett

Having bought quality furniture from Eric Bates over many years, we were pleased when they decided to make bespoke kitchens. The finish and quality exceeded our expectations. We are delighted with the kitchen especially the attention to detail right down to the design of the door/drawer knobs! Even changing my mind regarding detail during fitting was no problem. A solid family business who are a delight to deal with.

Dr K & Mrs L Thompson

We found Eric Bates & Sons to be a very professional and responsive company. James Bates produced an intelligent, tailor made design that fulfilled all our requirements. He personally oversaw the fitting of our kitchen by a team of skilled craftsmen for whom quality always came first. We are delighted with the result.

Mrs Wyatt

“Thank you so much for the long bookcase that you made for me and delivered last week. It is beautiful and I am so pleased with it. Ordering it, taking delivery and the whole process was a joy and so easy to deal with because your company know what they are doing and how to treat people properly, very rare in today’s world! A BIG THANK YOU.”